About us

Woman speaking on a speaker phone

Elenia today

  • Founded 2012
  • Customers 435,000
  • Personnel ca. 300
  • Electricity network 76,000 km
  • Headquarters in Tampere
  • The Elenia Group consists of energy sector services provider Elenia Oy and electricity network services provider Elenia Verkko Oyj.
  • Elenia’s operating area includes more than 100 municipalities in Kanta-Häme and Päijät-Häme, Pirkanmaa, Central Finland, South Ostrobothnia and North Ostrobothnia.
  • Owners: Valtion Eläkerahasto (VER), Allianz Capital Partners (ACP) on behalf of the Allianz Group and Macquarie Super Core Infrastructure Fund.

Second largest distribution system operator in Finland

Elenia is the second largest distribution system operator in Finland. It provides services to 435,000 customers in more than 100 municipalities in Kanta-Häme and Päijät-Häme, Pirkanmaa, Central Finland, South Ostrobothnia and North Ostrobothnia. We produce the services in cooperation with our partner companies. We see to the functionality of the electricity network, build the electricity network and connections, meter our customers’ electricity consumption and deliver the energy measurement information to electricity suppliers. We renew the ageing electricity network into a weatherproof network and develop smart grid solutions.  Elenia has 76,000 kilometres of electricity networks.

Energy sector services and fibre-optic network

Our service business provides customer service and diverse services related to the electricity market to energy companies, takes care of Elenia’s procurements and construction contracting and builds the fibre-optic network and its connections. Through our customer companies, we serve more than one million energy sector customers in Finland. A successful customer experience is the most important goal of our operations. To ensure this, we invest in quality and efficiency by listening to the feedback and wishes of our customers and customer companies. We want to be the most professional and competent service provider in the energy sector. We build a fibre-optic network for the needs of our customers and the developing society. 

Sustainability as the basis of operations

We renew the electricity market as a pioneer by enabling new technology and service solutions as a part of the energy disruption. The growth of solar and wind power must be coupled with flexible electricity consumption by customers as well as virtual power plants to keep the energy system in balance. We develop service solutions for this need in order to promote the mitigation of climate change. Responsibility is the basis of our operations.

Elenia's story - continuous sustainable renewal

2001-2010

2001 Officials propose 6-hour outage cutoff after storm Janika.

2002–2008 Smart meters installed for all our customers.

2005-2010 Overhead lines were made more secure through automation. Compact primary substations to use.

2007 Outage web map service as the first in Finland.

2008 SMS outage service as the first in Finland.

2009 Decision on underground cabling in rural areas as the first DSO. Launch of 6h service promise as the only DSO.

2010 Service for hourly monitoring of electricity consumption as the first in Europe. Low voltage network monitoring with smart meters.

2011-2020

2012 Automatic fault location, isolation and power restoration to shorten outage times for customers.

2013 Web map service of weatherproof works. Digital service to customers for monitoring electricity consumption.

2017 Customer service production for energy companies, more than a million end customers.

2017-2020 Test pilot of market-based demand flexibility.

2018 Battery concept for regulating and reserve power in outages.

2018-2021 5 stars in global GRESB sustainability evaluation.

2019 Building of optical fibre in connection with weatherproof network. Sustainability programme and report.

 

2021-2035

2012-2021 Investments €1,000M in Elenia weatherproof network. 10,000 man-years of work to our partners, 2/3 SME.

2018-2024 Next generation smart metering enabling virtual power plants and demand flexibility.

2021-2025 To customers new generation smart meters.

2021 Web map service of wind farms connected to our network. EleniaGO mobile game. SBTi climate commitment based on science.

2022 Datahub information exchange system for electricity consumption. Listening to customers regarding development of network.

2035 Elenia carbon neutral for Scope 1 and 2.