Our code of conduct shapes the guidelines for the way we want people at Elenia to operate. These jointly agreed ethical principles steer our day-to-day decision-making. Key to our good business principles are our aims of being an employer that encourages a bold approach and continuing professional development for its staff, a good, trustworthy partner for our stakeholders, and a responsible actor for society.

Elenia's staff, board and partners undertake to comply with this code of conduct in their work which are evaluated regularly and updated as required.

Operating policies

Elenia's policies are based on the company's strategy, values and ethical guidelines. Elenia's operations are guided by its key operating policies.

Human resources policy

The human resources policy reflects the objectives of our human resources management.

Occupational health and safety policy

Our employees and business partners must be provided the opportunity to work in a safe, healthy and motivating work environment. To this end, the company applies an occupational health and safety policy.

Procurement policy

The procurement policy reflects the objectives of our procurement activities.

Asset management policy

The asset management systems cover all main processes i.e. quality of delivery, new connections, outage management and delivery of electricity including technical equipment, technical IT systems and field communication.

Risk management policy

The risk management policy describes the purpose and application of Elenia’s risk management as well as its integration with Elenia’s strategy and risk management organisation.

Information security policy

The information security policy is based on the ISO/IEC 27001 standard. The aim of the policy is to define the goals, responsibilities and procedures of information security.

Environmental policy

Our operations incorporate an environmental policy that is a key element of sustainable development. In line with its strategy, the company takes safety and the environmental into considerations in all decision-making.