Our customer service is open Mon–Fri from 8 am to 8 pm. Outage service is available 24/7 at 0800 100 100.
Customer service
Electrifying life
News
News
4.7.
Elenia to cut capex further in 2023; improvement of security of supply as well as green transition poses significant capex requirements for the next 15 years
Finnish DSOs are required to submit network development plans to the Energy Authority every second year with the…
Read more
18.5.
Elenia’s electricity network is now 60% weatherproof – more than EUR 1 billion in network investments over the past decade
Elenia’s 76,000-kilometre electricity network is now 60% weatherproof. Our investments in the weatherproof electricity network exceed EUR 1…
Read more
28.4.
Elenia and sustainability 2021 report: Elenia’s climate efforts are eligible and aligned with EU taxonomy
Elenia’s newly published sustainability report includes the company’s first EU taxonomy assessment. The EU taxonomy measures the extent…
Read more
9.3.
Elenia supports Ukraine and Ukrainian people
The plight of Ukrainian children and adults touches us all. To show our support for Ukraine and Ukrainians…
Read more
28.1.
S&P downgrades Elenia Verkko Oyj’s issue rating from BBB+ (negative) to BBB (stable)
S&P Global Ratings (S&P) has downgraded the BBB+ issue rating of Elenia Verkko Oyj by one notch to…
Read more
18.1.
Elenia’s appeal to the Market Court: The changes in regulation methods in the middle of the regulatory period are inconsistent with the legal principles of administration and the objectives of the development of distribution networks
Read more
21.12.
Elenia is committed to the science-based international SBTi climate target
Read more
25.11.
Elenia cuts more than 40 million in next year’s network investments due to changes in the Energy Authority’s regulatory methods
Elenia´s contractor partners will lose construction projects A reduction of more than EUR 40 million in Elenia’s investments…
Read more
Useful information
Moving house?
If you are moving, please get in touch with an electricity supplier to sign an electricity contract for your new home. Once you have signed the electricity contract, we will contact your electricity supplier for the information required to draw up an electricity network service contract. We will notify you once the electricity network service contract has been completed.
Read more
Planning excavation work?
Before you get started, make sure that there are no underground cables on the excavation route. Cables can get damaged during excavation work. Damage to the electricity network causes a safety hazard and a power outage. You can submit an excavation permit notice free of charge at www.kaivulupa.fi.
Read more
Are you lacking electricity?
Check if the outage in your area shows on the outage map. If it does, we are already aware of it. Please wait for the power to be restored. If it doesn't, check the fuses and if needed, report the problem 0800 100 100.
Read more