Ethics and operating policies

Elenia's operations and the work of our employees are guided by Elenia's ethical principles and policies.

Ethics

Our code of conduct shapes the guidelines for the way we want people at Elenia to operate. These jointly agreed ethical principles steer our day-to-day decision-making. Key to our good business principles are our aims of being an employer that encourages a bold approach and continuing professional development for its staff, a good, trustworthy partner for our stakeholders, and a responsible actor for society.

Elenia's staff, board and partners undertake to comply with this code of conduct in their work which are evaluated regularly and updated as required.

Operating policies

Sustainability policy

Our Code of Conduct and management system promote responsibility and sustainable development in everything we do.

Occupational health and safety policy

Our employees and business partners must be provided the opportunity to work in a safe, healthy and motivating work environment. To this end, the company applies an occupational health and safety policy.

Human resources policy

Elenia's policies are based on the company's strategy, values and ethical guidelines. Elenia's operations are guided by its key operating policies.

The human resources policy reflects the objectives of our human resources management.

Human rights policy

Elenia is committed to respecting and promoting human rights with regard to both its personnel and stakeholders.

Asset management policy

The asset management systems cover all main processes i.e. quality of delivery, new connections, outage management and delivery of electricity including technical equipment, technical IT systems and field communication.

Procurement policy

The procurement policy reflects the objectives of our procurement activities.

Information security policy

The information security policy is based on the ISO/IEC 27001 standard. The aim of the policy is to define the goals, responsibilities and procedures of information security.

Data protection policy

The purpose of the data protection policy is to define the main principles, procedures and responsibilities pertaining to the processing of personal data in Elenia group.

AI policy

As AI solutions become more common and legislation on the use of AI develops, Elenia Group companies have iden-
tified the need to strengthen the principles and conditions for the use of AI in order for Elenia to ensure the safe and
responsible use of AI solutions in its own operations.

Environmental policy

Our operations incorporate an environmental policy that is a key element of sustainable development. In line with its strategy, the company takes safety and the environmental into considerations in all decision-making.